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Frequently Asked Question

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A non-vessel operating common carrier (NVOCC) performs all the services an ocean carrier does, except that it doesn’t operate any vessels. An NVOCC issues its own bill of lading, making it responsible for the safety of your load. A freight forwarder that is also an NVOCC has thorough knowledge of the ocean transportation process. When you ship by ocean, and your forwarder is also an NVOCC, whatever issues might arise with your freight, you deal with the same team of experts to resolve them.

Warehousing is a requirement for most businesses that manufacture, import, export or transport goods. You might see it as an unnecessary expense, but it can actually save you money and boost your productivity. Yes, we do operate warehouse in some of the major ports in Malaysia.

An Original Bill of Lading is produced and provided to the shipper. The shipper will either send the Original Bill of Lading to the importer or usually hold it until payment has been made. Upon the shipper’s authorisation to release goods, the Original Bill of Lading can be sent to the importer in which they can surrender it to the freight forwarding company to secure the release of the air freight or sea freight shipment. A Seaway Bill of Lading is a document of title used on a trust basis between the Shipper and Importer. This means no Original Bill of Lading is required and goods are automatically authorised for release at destination. In the case of a Telex Release Bill of Lading, an Original Bill of Lading is still issued to the shipper once cargo is on board. Once the shipper has decided to release their hold on the cargo, they will surrender the Original Bill of Lading back to the office of the shipping company that issued it rather than forward it on to the importer. The origin office for the shipping company will then electronically message their destination office to inform them that the Original Bill of Lading has been surrendered and to authorise release of the goods to the importer.

The key difference is that MAC ASIA LINE as freight forwarder will take on the responsibility of transport between ports as well as getting to the ports. On the other hand, a shipping line service is mainly just port to port via sea, rather than getting the goods to their final destination.

Often, freight forwarders will take responsibility for the customs forms and, for an additional fee, can deal with this complicated area of shipping. Freight forwarders can oversee the whole process and offer “door to door” delivery.

Choosing to ship with MAC ASIA LINE = Worry Free Shipping Experience from Door to Door.

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